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 Welcome

Below is a listing of frequently asked questions about viewing and using the Web site. Click on the question to jump to the answer.

Web Page Viewing
Which Web browser should I be using?
How do I upgrade my Web browser?
Why can't I see the whole Web page?
Why does my text shows up too big or too small?

Printing
My page gets cut off when I print. How do I print the whole thing?

 

Navigation
How do I find the page I'm looking for?

Downloading
What is a PDF Document?
How do I view a PDF Document?
How do I get Adobe's FREE Acrobat Reader?
Why does it takes so long to download?


 Questions & Answers

Web Page Viewing


Which Web browser should I be using? ^ back to top
The Tahoe Donner Web site has been optimized for viewing in Microsoft® Internet Explorer 4.0 and above.

How do I upgrade my Web browser? ^ back to top
Internet Explorer (Windows/Macintosh)
Netscape Navigator (Windows/Macintosh)
Safari (Macintosh)

Why can't I see the whole Web page? ^ back to top
Several factors can contribute to this issue. Our Web site has been set to be viewed at a resolution depth of 800X600 pixels or greater.

Why don't some of the links work? ^ back to top
Some of the links on this Web site use javascript to create a new window containing information. If you have disabled javascript on your browser these links will not work properly.


Printing


My page gets cut off when I print. How do I print the whole thing? ^ back to top
Before printing, change the orientation of your page from portrait to landscape. On most browsers this can be accomplished by going to "File" in the browser menu bar, then selecting "Page Setup." In the Page Setup dialog, change the orientation to landscape.


Navigation


How do I find the page I'm looking for? ^ back to top
There are several ways to find pages on the Web site but the most readily available tool is the navigation bar on the left hand side of the page. Other tools include:
· Main navigation (at the top and bottom of every page)
· Navigation bar on left hand side of page, which includes pop-up navigation to each section of the Web site.
· Site Map
· Search page and fields
· Reference links (found within the body of various text throughout the site)

Downloading


What is a PDF Document? ^ back to top
Portable Document Format (PDF) is the de facto standard for the secure and reliable distribution and exchange of electronic documents and forms around the world, with a ten-year track record. PDF is a universal file format that preserves the fonts, images, graphics, and layout of any source document, regardless of the application and platform used to create it.

How do I view a PDF Document? ^ back to top
Adobe® PDF files are compact and complete, and can be shared, viewed, and printed by anyone with free Adobe Reader® software. To date, more than 500 million copies of the software have been distributed.

How do I get Adobe's FREE Acrobat Reader? ^ back to top
You can download Adobe® Acrobat Reader by visiting the Adobe® Web site directly by clicking here.

Why does it takes so long to download? ^ back to top
PDF files can contain many pages and include charts, images, sound, links and graphics. These elements can make a PDF file large. While all of the PDF files on the Tahoe Donner Web site have been optimized for improved download speeds, a user's computer connection speed will also play an important part in overall download time. Links to downloadable PDF files on this site include the file size (e.g., 1.2MB PDF) for your reference.



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