Download HELPFUL HINTS & FAQ

Do the children ski all day? Do they have playtime?
Yes, the children ski or snowboard throughout their lesson. Our programs are physically demanding but we do provide breaks when needed.

What if my child doesn’t want to ski anymore after the lesson starts?
We try to encourage the child to ski. If they truly do not want to participate, we may call the parent for encouragement or to be picked up.

Can my 3-year-old take a nap in the afternoon?
No, lessons are short enough to allow naps before or after ski lessons.

Can my 5-year-old be in my 12-year-old’s class? They are both beginners.
Cognitive and physical skills are different for each age group, and we find that optimal learning takes place when students are placed within the appropriate age group. We recommend a private lesson if you would like your children that are in different age groups.

Do you take the 3-year-olds on chairlifts?
Yes, when they can turn and stop. We review chairlift safety with all children.

Can I pick up my child for lunch and bring him or her back for the afternoon lesson?
It is not impossible, but we do try to discourage this due to time constraints and separation issues.

Can I have lunch with my child?
There is not enough room in our lunchroom for parents to eat with their children. If you would like to eat with your child, arrange with the instructor to pick up the child before entering the lunchroom.

Can I pick up my child early from the lesson?
Yes, if it does not disrupt the class. Parent needs to have their claim check. The instructor may not have time to discuss child’s progress unless the parent comes back when the class is over.

What time should I pick up my child from group lesson? Where is pickup?
Snowflakes (ages 3-4) Mornings: 10:15AM & 12:00PM
Snowflakes (ages 3-4)  Afternoons: 2:15PM & 3:45PM

Ages 5-12 Morning: 12:00PM
Ages 5-12 Full Day & Afternoon: 3:45PM

Students in Snowflakes (ages 3-6) lessons get picked up at the Snowflakes Learning Center. All other students get picked up at the Learning Center.

Can I keep my child’s equipment after the lesson?
The equipment is good for the full day. Equipment needs to be returned by 4:15PM. If the child is taking multiple lessons with us, they may check their skis overnight.

I am going into town or possibly Reno, is that ok?
Parents or guardians of children under the age of 6 are required to remain at the ski area. Parents or guardians of children over six years of age should not leave the Truckee area in harsh weather and/or bad road conditions. Please be prompt when picking up your children.

What is the latest time I can arrive in the morning?
The latest time to arrive with a reservation is one hour prior to your lesson start time on non-holidays and non-weekends. During holidays and weekends, arrive at least two hours within your reservation. Without a reservation, guests should arrive at the ticket office around 8AM. We highly recommend making an advanced reservation to ensure your child has a spot in one of our lessons.