Cancellation Policies

ALL SALES ARE FINAL and reservations are non-refundable at Tahoe Donner Association’s winter amenities. Please review your reservation carefully prior to completing your transaction. Your credit card will be charged for the amount shown.

Lift Tickets, Rentals and Lesson reservations can be transferred to another date if requested at least 72 hours before your scheduled visit. Transfers are not possible for requests within the 72 hour period including no shows and late arrivals. Tahoe Donner cannot guarantee weather conditions, driving and road conditions, trail/snow conditions, open terrain/trails or lifts operating.

In the event the resort is unable to operate, please contact us for details about receiving credit for any products purchased for that day. Requests for closed day credits must be made within 7 days of your scheduled visit.

Please contact Downhill Ski Resort: skireservations@tahoedonner.com or (530) 587-9444

Season Passes are nonrefundable and cannot be transferred to another person. They are not activated until you get your current year sticker from the ski area ticket office. Your season pass must be carried with you and scanned at the trailhead area every time you access the trails/lifts/ski hill and must be visible to ticket checkers. Access within the ski area boundaries outside of operational hours, and travel into areas marked ‘closed’ are not permitted for your safety and the safety of others. By violating ski area rules, your season pass may be revoked.