Downhill Ski Resort COVID-19 Safety

STATE COVID-19 GUIDELINES MAY REQUIRE SUDDEN CHANGES TO OUR PLANS AT ANY POINT. THIS PAGE WILL BE UPDATED WITH CURRENT POLICIES. PLEASE REVIEW FREQUENTLY AND PRIOR TO COMING ON-SITE AT TAHOE DONNER.

DOWNHILL SKI RESORT WINTER SEASON

This Season’s Guest Expectations

• Stay home if feeling sick or if you might have been exposed to others with COVID-19.
• Practice physical distancing by maintaining at least six feet between unrelated parties.
• Live Together, Ride Together. Household members can ride lifts together. Non-household members may only ride together if at least one seat is left vacant between them. We will not ask guests to share a lift ride with someone they are not comfortable riding alongside.
• Face coverings over your nose and mouth are required:
  • All times indoors
  • Around the base area of the mountain and lodge
  • Slow zones and learning areas
  • In lift lines, riding lifts, and unloading areas
  • Parking lots
  • On shuttle buses
  • Anywhere physical distancing cannot be maintained

SEASON PASSHOLDERS

• Season passholders are able to use their passes any day throughout the season.
• No reservations are required for season passholders to ski at this time.

DAY TICKETS

• Guests are required to pre-purchase tickets and access to all services online.
• Capacity is limited on the mountain to ensure physical distancing.
• On busy days, such as weekends and around holidays, we anticipate selling out; be sure to purchase your tickets online in advance.

SKI SCHOOL LESSONS

• The ski school is excited to offer one- or three-hour private lessons, which allows our certified and professional instructors to provide the best possible experience for you and your family during these unique times.
• Lessons can be pre-purchased online.
• Due to COVID-19, Tahoe Donner is not offering youth learn-to-ski programs in the 2020/21 season.

RENTAL SHOP

• Guests are required to pre-purchase rental equipment online.
• Rental orders will be picked up at our ticket windows and outdoor queuing to allow for physical distancing.
• All equipment gets disinfected after every use.
• Special attention has been put into designing a flow to keep guests and staff safe.
• Watch our rental equipment fitting video prior to arrival so you understand how equipment should fit properly.

FOOD + BEVERAGE SERVICES (Food and Beverage available 11AM-3:30PM daily)

• You may order food and beverage online from our ChowNow app or purchase in person. You will receive an email to let you know when your order is ready.
• Outdoor seating for dining is allowed with physically distanced tables and chairs. Please remove your mask only when eating and vacate your table(s) when finished to allow others to dine.
• All alcoholic beverages must be purchased in conjunction with a food purchase per California state regulations.
• Indoor seating is not available. The ski industry is encouraging guests to think of their cars as a lodge this year due to indoor restrictions.
• Drinking fountains are not available. Please bring your own water.

BUILDING ACCESS + MOUNTAIN OPERATIONS

• To park, you must show your pre-purchased trail pass, lift ticket or season pass to a parking attendant when you arrive.
• There is minimal access to the lodge, so be prepared to use an outdoor restroom.
• You will not be able to use indoor facilities to change; this means putting your boots and gear on at your vehicle.
• Shuttle buses are available to get you from your car to the chairlift area, but the short walk is a great warmup!
• Physical distancing is enforced on shuttle buses at all times. Masks are required.
• Additional maze lines and chairlift rules are implemented for physical distancing.
• When using a chairlift, you may only ride with people who live in your household.
• Chairlift riding and disinfecting protocols have been put into place at Downhill Ski Resort.
• Dogs and pets are not allowed at the Downhill Ski Resort, with the exception of a verified service animal.