This Season’s Guest Expectations

  • Stay home if feeling sick or if you might have been exposed to others with COVID-19.
  • Practice physical distancing by maintaining at least six feet between unrelated parties.
  • Live Together, Ride Together. Household members can ride lifts together. Non-household members may only ride together if at least one seat is left vacant between them. We will not ask guests to share a lift ride with someone they are not comfortable riding alongside.
  • Face coverings over your nose and mouth are required:
    • All times indoors
    • Around the base area of the mountain and lodge
    • Slow zones and learning areas
    • In lift lines, riding lifts, and unloading areas
    • Parking lots
    • On shuttle buses
    • Anywhere physical distancing cannot be maintained


  • Season passholders are able to use their passes any day throughout the season.
  • No reservations are required for season passholders to ski at this time.


  • Guests are required to pre-purchase tickets and access to all services online.
  • Capacity is limited on the mountain to ensure physical distancing.
  • On busy days, such as weekends and around holidays, we anticipate selling out; be sure to purchase your tickets online in advance.


  • The ski school is excited to offer one- or three-hour private lessons and group lessons, which allows our certified and professional instructors to provide the best possible experience for you and your family during these unique times.
  • Lessons can be pre-purchased online.


  • Guests are required to pre-purchase rental equipment online.
  • Rental orders will be picked up at our ticket windows and outdoor queuing to allow for physical distancing.
  • All equipment gets disinfected after every use.
  • Special attention has been put into designing a flow to keep guests and staff safe.
  • Watch our rental equipment fitting video prior to arrival so you understand how equipment should fit properly.

FOOD + BEVERAGE SERVICES (available 11AM-3:30PM daily)

  • You may order food and beverage online from our ChowNow app or purchase in person. You will receive an email to let you know when your order is ready.
  • Outdoor seating for dining is allowed with physically distanced tables and chairs. Please remove your mask only when eating and vacate your table(s) when finished to allow others to dine.
  • All alcoholic beverages must be purchased in conjunction with a food purchase per California state regulations.
  • Indoor seating is available at a 25% capacity, must purchase food and beverage (30min. limit). The ski industry is encouraging guests to think of their cars as a lodge this year due to indoor restrictions.
  • Drinking fountains are not available. Please bring your own water.


  • To park, you must show your pre-purchased trail pass, lift ticket or season pass to a parking attendant when you arrive.
  • There is minimal access to the lodge, so be prepared to use an outdoor restroom.
  • You will not be able to use indoor facilities to change; this means putting your boots and gear on at your vehicle.
  • Shuttle buses are available to get you from your car to the chairlift area, but the short walk is a great warmup!
  • Physical distancing is enforced on shuttle buses at all times. Masks are required.
  • Additional maze lines and chairlift rules are implemented for physical distancing.
  • When using a chairlift, you may only ride with people who live in your household.
  • Chairlift riding and disinfecting protocols have been put into place at Downhill Ski Resort.
  • Dogs and pets are not allowed at the Downhill Ski Resort, with the exception of a verified service animal.