Winter Operations Update

Winter Operations Update

Association News, Cross Country Ski Area, Downhill Ski Area, Member News

Dear Tahoe Donner community,

Temps are quickly dropping, and we are preparing for a safe and unforgettable winter season. Your safety on the snow is always our highest priority, and the current global situation requires additional considerations in order for amenities to safely operate. Management and staff have been working for months on a safe winter operations plan for members, staff and guests.

It is important to understand that state COVID-19 guidelines may require us to amend our plans at any point before and during the season. We are confident in our ability to adapt, and we will strive to communicate changes as they may occur. Remember, we are all in this together – patience, flexibility and understanding will help us ensure that our season is equal parts safety and stoke.


ANTICIPATED OPENING DATES + MASK UP

  • Cross Country Ski Center opens November 27
  • Downhill Ski Resort is anticipated to open December 11, conditions permitting
  • Snowplay is anticipated to open December 18, conditions permitting
  • Masks covering your nose and mouth will be required at all times indoors, in the parking lot, around trailheads, in lift lines and anywhere social distancing cannot be maintained

NO RESERVATIONS REQUIRED FOR SEASON PASSHOLDERS

  • Cross Country, Downhill and Combo season passholders will be able to use their passes any day throughout the season
  • No reservations will be required for season passholders
  • Purchase your ski season pass early to lock in perks, buddy passes, free days at neighboring resorts and more; season pass sales will stop prior to holidays or if passes sell out sooner

PURCHASE ONLINE

  • Guests are required to pre-purchase passes, rental gear and lessons online
  • Visit Cross Country Ski CenterDownhill Ski Resort and Snowplay on the web for on-sale dates
  • Capacity will be limited at each amenity to ensure social distancing
  • On busy days, such as weekends and around holidays, we anticipate selling out, so be sure to purchase your tickets online prior to coming up

SKI SCHOOL LESSONS

  • The downhill and cross country ski schools are excited to offer private lessons by the hour this season, which allow our certified and professional instructors to provide the best possible experience for you and your family during these unique times
  • Reservations will be required in advance and can be purchased online

RENTAL + RETAIL SHOPS

  • Rental orders will be pre-purchased online and picked up via queuing through the building to allow for social distancing; masks will be required for anyone indoors
  • Cross country skiers interested in purchasing retail gear should stay tuned to learn how to book socially distant appointments with one of our retail experts this season

FOOD + BEVERAGE

  • Downhill Ski Resort food and beverages will be purchased online and picked up at the Downhill Grill
  • Pre-ordered box lunches will be available when you purchase your lift tickets online
  • When at the Cross Country Ski Center, plan to buy lunch “to go” from Alder Creek Cafe
  • Indoor seating will not be available, but seating is available at outdoor areas throughout the mountain and trail system; the ski industry is encouraging guests to think of their cars as a lodge this year due to indoor restrictions

CHANGES AT SNOWPLAY

  • Tubing/sledding sessions will be available by reservation for up to 75 minutes at a time
  • The number of participants per session will be limited to ensure social distancing
  • Online tickets will be available soon, and daily rates will be reduced to reflect the reservation slot instead of all-day access

ADDITIONAL INFO

  • Indoor availability will be extremely limited at all locations
  • Be prepared to use an outside restroom
  • Indoor changing rooms will not be available
  • Social distancing and mask requirements will be enforced

To learn more and find up-to-date information, visit Cross Country Ski CenterDownhill Ski Resort and Snowplay on the web. Learn more about COVID-19 safety at Tahoe Donner this winter by clicking here.

Things will look different this season, but one thing never changes: our love for winter adventures. Stay safe, and we’ll see you on the snow!