Utilizing Your Local Resources

Tahoe Donner is proud to be a home base for full-time residents, part-time adventurers and visitors who want to experience all our beautiful community has to offer. While the association is eager to help create the best possible experience for you and your loved ones, certain needs and regulations are beyond Tahoe Donner’s jurisdiction. No matter the reason, though, we want you to have the tools to fix any issue that may arise.

TAHOE DONNER ASSOCIATION ENFORCES COVENANTS RULES, SUCH AS:

• Garbage spills
• Quiet hours
• Parking on the dirt on private property
• Defensible space
• Light pollution
• Storage
• Rolling cart storage on private property

OTHER AGENCIES ENFORCE RESPONSIBILITIES, SUCH AS:

• Garbage not getting picked up by Tahoe Truckee Sierra Disposal (TTSD) or the rolling cart program
• Seasonal fire ban timeframes
• Short-term rental (STR) frequencies
• Power outages
• Burst water pipes
• Speeding on the streets
• Snowplowing the streets
• Parking on the street and the Town of Truckee right-of-way
• Amenity changes authorized by federal, state or county mandates due to current health and safety directives
• Dogs ”at large” on the street
• Rolling carts left on the street

We want to make sure your time spent at Tahoe Donner is as peaceful and joyful as it can be.

To the right is a list of resources and contact info to help you get the fastest service for issues with agencies that service our community

TRUCKEE FIRE PROTECTION DISTRICT
Fire resources include offering extensive fire prevention and safety education programming, business inspections, wildfire property inspections and much more. Visit truckeefire.org (530) 582-7850

TOWN OF TRUCKEE
The local government offers community services including law enforcement, animal control, street maintenance/cleaning, trail/ bikeway maintenance and more. For emergencies, call 911! townoftruckee.com.

(530) 550-2323 (Non-Emergency Police Number)
(530) 582-7830 (Animal Services)
(530) 583-7800 (Solid Waste/Recycling/Rolling Carts)

TAHOE TRUCKEE SIERRA DISPOSAL (TTSD)
Residential and commercial garbage, recycling and green waste collection services are provided to the Tahoe-Truckee area, including Eastern Regional Landfill at Cabin Creek. waste101.org (530) 583-7800

TRUCKEE POST OFFICE
Contact the post office to get a mailbox and learn who delivers mail to your home. FedEx and UPS will deliver to your Tahoe Donner home. If something is delivered via USPS to your Tahoe Donner home without a mailbox, the post office will send it back. postallocations.com/ca/truckee/truckee (530) 587-7158

TRUCKEE DONNER PUBLIC UTILITY DISTRICT (TDPUD)
This public agency provides power and water to Tahoe Donner and the Truckee region. tdpud.org (530) 587-3896

TAHOE-TRUCKEE SANITATION AGENCY (TTSA)
TTSA plans, administers and coordinates wastewater treatment and disposal services around Lake Tahoe, treating more than 4.8 million gallons per day. ttsa.net (530) 587-2525

SOUTHWEST GAS
Southwest Gas provides natural gas service to Arizona, Nevada and portions of California. swgas.com (877) 860-6020

TAHOE DONNER RESOURCES
A full list of Tahoe Donner Covenants Rules can be found at tahoedonner.com/covenants. If you have a Covenants complaint related to a Covenants violation, we encourage you to contact Compliance Staff.

Report your complaint to Tahoe Donner in one of three ways:
EMAIL: compliance@tahoedonner.com
PHONE: (530) 414-8166 (after-hours for call service)
ONLINE: onestop.tahoedonner.com

Members can file complaints to Compliance Staff seven days a week. Staff are available to receive complaints during business hours via OneStop, phone and email. While COVID-19 has required remote work, you can reach staff Monday-Friday from 8AM-5PM and Saturday from 9:30AM-6PM.

If you have a violation to report for noxious activities outside of office hours, please call (530) 414-8166, which forwards to the after-hours call service. The after-hours call service will attempt to call the property owner or their representative to address the complaint. Remember: For loud parties, fire, aggressive behaviors and/or any other perceived life-safety or disturbances of the peace, call 911 or the non-emergency number (530) 550-2323 before contacting Tahoe Donner.