Below is information to help ensure the best possible online shopping experience.

  • Account Creation: If you’re new to ShopTD and need help creating an account, watch our brief how-to video.
  • Profile Setup: Ensure all members, including those 6 and under, are added to your ShopTD  profile.
    • Log in to ShopTD  and navigate to “My Account” to view or add members.
    • For help, contact Member Services.
  • Wait Times: Expect longer wait times during peak hours. You might be placed in a virtual waiting room, so please be patient.
  • Checkout Timing: Complete your purchase within 15 minutes of adding items to your cart. Items are reserved for you only for this period; otherwise, they may become available to others.
  • Sold Out Programs: If a program is sold out, join the waitlist by emailing Ski@tahoedonner.com with the following details:
    • Program name
    • Day and time
    • Participant’s name and age
    • Skill level of skier
    • Phone number

HOW TO REGISTER ONLINE WITH YOUR SHOPTD ACCOUNT

To get started:

  • Create a new account or sign in to your existing one at shop.tahoedonner.com.
  • Choose the programs you wish to purchase and complete the checkout process.
  • All products are “age-specific”. Please ensure your group is correct with names and ages.

For assistance with adding Tahoe Donner members (including those ages 6 and under) to your profile, please contact Member Services at info@tahoedonner.com. Note that children ages 7 and up may incur member fees. You can add “guests” to your account online under “My Account”, “My Group”, and “Add Guest”.