THE DOWNHILL SKI RESORT OPENS ON DECEMBER 18, AND ALL PRODUCTS ARE ON SALE NOW!


Below is information to help ensure the best possible online shopping experience on ShopTD.

  • Ensure all members, including those 6 and under, are set up on your ShopTD online profile. To view members on your profile, log in to ShopTD and click “My Account.” Please contact Member Services if you need to add additional Tahoe Donner members to your account. If you have never logged in to ShopTD and are having trouble creating an account, watch our short how-to video.
  • Anticipate longer-than-normal online wait times. You may be placed in our ShopTD virtual waiting room during high-traffic periods. We appreciate your patience.
  • Be sure to check out within 15 minutes of adding items to your cart. Once you have added items to your cart, those items are reserved for you for up to 15 minutes. After 15 minutes, those items may be allocated to other members, and you may receive an error at checkout.

Note: Your child must be at least 3 years old on the first day of season-long programs. If your child is not 3 years old and you want to register them for a ski program, please contact Member Services at (530) 587-9400, and they will help you with registration on the phone. Online registration will not work until your child is 3 years old.


HOW TO REGISTER ONLINE WITH YOUR SHOPTD ACCOUNT

  • Create a new account or sign in to your existing account at shop.tahoedonner.com.
  • Once logged in, you can view members currently on your profile by clicking “My Account.”
  • Contact Member Services at info@tahoedonner.com to add additional Tahoe Donner members to your online profile, including those ages 6 and under. Children ages 7 and up may be subject to member fees. Guests of members can be added to your account online under “My Account.” Guests will need a transferrable guest card ID number.
  • Select the programs you would like to purchase, then complete the check-out process.
  • Electronically sign the necessary waiver forms you receive during the check-out process.

Need help setting up your ShopTD member account? Watch our short video.