Member Services

QUESTIONS?
• Visit our help center
Email us
• Call us: (530) 587-9400 ext. 0
• Visit us: 11509 Northwoods Blvd., Truckee, CA 96161


HOURS OF OPERATION
Open Daily | 8AM-5PM

SPECIAL HOLIDAY HOURS
Thanksgiving Day, Nov. 23 | CLOSED
Christmas Eve, Dec. 24 | 8AM-2PM
Christmas Day, Dec. 25 | CLOSED
New Year’s Eve, Dec. 31 | 8AM-3PM
New Year’s Day, Jan. 1 | 9AM-3PM


FORMS
Click below to view the most commonly requested forms at Tahoe Donner – including our Member Information Update Form and Owner Relinquish Form.


Located in Northwoods Clubhouse, the Member Services team is here to assist you with your needs. The Member Services office provides assistance to Tahoe Donner homeowners with the goal of helping them enjoy all that the association has to offer with a minimum of hassle. Tahoe Donner’s Member Services strives to be the area’s leader in member services by providing customer service to every individual who interacts with our department. Our office takes customer service to the furthest extent possible.

Our staff is knowledgeable on Tahoe Donner membership Amenity Access Policy (pdf), as well as all amenities, special events, and program details; plus the surrounding areas.

We can also assist with orienting our new homeowners and getting their membership established so they can immediately start to enjoy the great amenities Tahoe Donner has to offer.

We look forward to seeing you and helping you enjoy your time at Tahoe Donner!


DONATION REQUESTS
Is your organization or initiative interested in receiving an in-kind donation from Tahoe Donner? Tahoe Donner is proud to support efforts that enhance both local and statewide communities, specifically those that have an influence on our local children’s educational opportunities, families and the environment in which we live.

For donation considerations, kindly fill out the application here and upload your letter requesting a donation. Tahoe Donner Association Member Services will review submissions and respond accordingly.