Member Services
QUESTIONS?
• Visit our Help Center
• Email us: info@tahoedonner.com
• Call us: (530) 587-9400 ext. 0
• Visit us: 11509 Northwoods Blvd., Truckee, CA 96161
HOURS OF OPERATION
Daily | 8AM – 5PM
HOLIDAY HOURS
Member services will be closed on Thanksgiving and Christmas and have shortened hours around the holidays. Please reference the holiday hours below.
Happy Holidays.
- Nov. 28 | Closed
- Dec. 24 | 8AM-2PM
- Dec. 25 | Closed
- Dec. 31 | 8AM-3PM
- Jan. 1 | 9AM-3PM
Situated in the Northwoods Clubhouse, the Member Services team is dedicated to supporting your needs. Our office is committed to assisting Tahoe Donner homeowners in understanding and fully enjoying the benefits of their association. At Tahoe Donner, we aim to set the standard for member services by delivering exceptional customer care to everyone who interacts with our department. Our commitment to customer service knows no bounds.
Our staff is well-versed in the Tahoe Donner membership and Amenity Access Policy (pdf), along with details about all amenities, special events, and programs in the area.
We are also here to help new homeowners orient themselves and establish their membership, allowing them to take advantage of the wonderful amenities Tahoe Donner offers.
We look forward to welcoming you and enhancing your experience at Tahoe Donner!
FORMS
Click below to view the most commonly requested forms at Tahoe Donner – including our Member Information Update Form and Owner Relinquish Form.
DONATION REQUESTS
Is your organization or initiative interested in receiving an in-kind donation from Tahoe Donner? Tahoe Donner is proud to support efforts that enhance both local and statewide communities, specifically those that influence our local children’s educational opportunities, families, and the environment in which we live.
For donation considerations, kindly fill out the application here and upload your letter requesting a donation. Tahoe Donner Association Member Services will review submissions and respond accordingly.