Vision + Mission

Vision

Tahoe Donner is a vibrant and desirable mountain community providing attractive and well-maintained facilities, events, programs and leading customer service to its members, guests and public, all while maintaining accessible and healthy natural surroundings.

Mission

Tahoe Donner is a recreational-oriented mountain residential community whose mutual benefit association of 6,500 owners provides for the standards, regular operation and long-term maintenance of programs, facilities and open space. Through continuous improvement, customer service and fiscal accountability, the association maintains leading standards of natural resource stewardship, facilities, programs and services to benefit the owners/members. Organizational effectiveness and innovation within the association are sustained by maintaining a highly professional board of directors, staff and homeowner committee volunteers while also engaging the local community in an effective and collaborative relationship.

Background

Tahoe Donner is a recreational homeowner community of 6,500 property owners and over 25,000 members located within Truckee, California, five miles from Donner Lake, and 15 miles from Lake Tahoe. The association operates several recreational facilities and programs, including a downhill and cross country ski area, two restaurants, a championship golf course, equestrian center and campground. These amenities are available for members and public access.

Additionally, the association manages other amenities for the exclusive use of the property owners and their guests, including tennis courts, hiking trails, playgrounds, pools, a beach club marina on Donner Lake and a fitness center. Tahoe Donner is comprised of approximately 7,000 acres, with over 4,000 acres of common area, trails and open space interspersed among the community homes.

Values

  • Organizational Effectiveness
  • Collaboration
  • Fiscal Accountability
  • Professionalism
  • Continuous Improvement
  • Responsibility
  • Resource Conservation
  • Stability
  • Community Participation
  • Respect

Guiding Principles

As our organization moves forward in pursuit of our strategic goals, we shall align ourselves daily with these principles. They are cornerstones, which support our direction and philosophy and provide a basis for everything we do. Every goal in this plan is founded on the following principles:

  • Support the customer first and always.
  • Sustain the foundation of Tahoe Donner programs
    and services.
  • Encourage environmental stewardship.
  • Engage in local community involvement and participation.
  • Minimize annual operating assessment by allowing homeowners to pay for the amenities they desire to use.
  • Responsibly maintain, preserve and enhance the common property.

Core Competencies

Customer Service

  • Amenities
  • Association Events and Programs

Sustainment and Maintenance

  • Infrastructure
  • Equipment
  • Natural Resources

Workforce Management

  • Full-time
  • Seasonal

Association Community Standards

  • Architectural
  • Covenants