Your Guide to Local Public Safety Outage Management (PSOM)

November 20, 2024 | 7:30AM

NV Energy will continue to monitor conditions and provide potential power outage updates as they are available for the Truckee and Verdi areas. Visit the TDPUD website for timely updates.

November 19, 2024 | 6:28PM

We have received notice that, due to extreme fire risk, NV Energy may de-energize transmission lines that deliver power to Truckee beginning at 6AM on Wednesday, Nov. 20, 2024. The power outage, based on the length of the extreme wildfire danger period plus the time to visually inspect 100% of the electric system to safely restore power, could likely impact TDPUD’s entire customer base for 1-2 days, if it happens.

Please visit the TDPUD website for more information and updates regarding this planned safety outage.

Did you know that the Truckee Donner Public Utility District (TDPUD) depends on NV Energy for its electricity? The best way for TDPUD customers to receive alerts for anticipated PSOM events and unplanned outages from TDPUD is to be enrolled in their Outage Management System, which delivers automated, real-time text and email outage alerts. Customers must have a SmartHub account to receive these outage alerts and verify their cell number with two-step authentication to receive alerts via text. Click here for a step-by-step tutorial on how to complete this process. Once enrolled, customers can also customize what kind of notifications they want to receive from their SmartHub account.

TIMELINE OF EVENTS

In the event of extreme wildfire risk, NV Energy can de-energize transmission lines that deliver power to Truckee as part of their Public Safety Outage Management (PSOM). Even if the fire danger in Truckee seems low, the region may experience a power outage event if the risk is high in Northern Nevada.

1: Extreme Weather Forecasted | NV Energy weather specialists forecast potential extreme weather.
2: Early Outage Warning Notification | TDPUD will attempt to notify all customers if an NV Energy PSOM is planned between 48-24 hours and 12-4 hours before the outage.
3: Power Shut Off | Power is shut off to affected areas to prevent wildfire.
4: Weather Event Over/Start of Inspection Patrols | After the weather event is over, NV Energy and TDPUD crews will inspect and patrol transmission and distribution lines to ensure that power can be restored safely. These patrols can take from 12 to 24 hours to complete.
5: Power Restored | Once NV Energy has restored power to the transmission system, and after TDPUD has completed individual distribution line patrols, TDPUD will restore power to affected areas as quickly and safely as possible. Restoration may take 8-12 hours after NV Energy restores power.

HELPFUL RESOURCES TO BE PREPARED FOR A POWER OUTAGE

PSOM Guide
Ready Nevada County
Truckee Donner Public Utility District (Register for My Account alerts)
Power Outage Notifications 

TAHOE DONNER OPERATIONS IN THE EVENT OF A POWER OUTAGE

In case of a power outage, Tahoe Donner is prepared to adjust its operations across the following amenities:

ARCHITECTURAL STANDARDS OFFICE (ASO) 

• ASO will likely be able to operate with limited capacity and operations

TROUT CREEK RECREATION CENTER 

• Trout Creek Rec Center will operate as normal with generator power
• Entry to the Rec Center will be on a first-come, first-served basis

THE LODGE RESTAURANT & PUB

• The Lodge Restaurant & Pub will close