Tahoe Donner Streamlines ASO and Forestry Services with New OneStop Program

By Ashley Quadros

This past spring, the Architectural Standards Office (ASO) and Forestry Department debuted a brand new electronic system to streamline their services to homeowners. The new online program, known as OneStop, allows homeowners to instantly make ASO- and forestry-related requests. Once a homeowner (or party representing a homeowner, such as a realtor or contractor) creates a OneStop account, the following benefits are available:

New online services include:

• Applying for a building permit (any and all types included – details below)
• Requesting wood chipping
• Purchasing firewood
• Requesting tree removal
• Requesting a homeowner inspection
• Reporting suspected violations or concerns
• Personal account management (you’ll be able to see and access past projects submitted through OneStop).

With any online service utilized, after making your request, you’ll see a notification on your screen if your request was successfully submitted.

OneStop homepage:

Apply for a Permit at Home

Need a permit? No problem! The old process of applying for a permit was lengthy and required an in-person appointment; an inconvenience for those second homeowners living off the mountain. With OneStop, homeowners no longer need to schedule in-person appointments.

If you have a major, minor or maintenance project, from a garbage can enclosure request to building a new house, you can submit everything needed through OneStop to get your project started from the comfort of your home. Once ASO receives your request, they will process it in the order in which it was received, and you’ll receive a follow up email with status updates and approval with permit issuance, all of which will take place electronically.

Our Goal to You

This new program is meant to increase the overall efficiency of ASO and forestry services to all Tahoe Donner homeowners. Planning projects can be time-consuming and with OneStop, the goal is to make this process as smooth as possible. To start using OneStop today, simply visit OneStop.TahoeDonner.com. OneStop is also accessible at the bottom of the Tahoe Donner homepage under “Quick Links” as well as under the member section in the common interest development/HOA pages. If you need assistance while using OneStop, please reference the “need help” section on the OneStop homepage. If further assistance is needed, homeowners may still make in-person appointments with ASO.

OneStop is truly your one stop for convenience and we hope you find it as helpful as we have.

For a downloadable PDF of instructions, click here.