Amenity Access Policy

With encouragement from the membership and board, staff are working to address the current amenity access policy, which includes the annual Recreation Fee. This is in alignment with Strategic Plan goal 2.3 to ensure equitable, appropriate and cost-effective utilization of Tahoe Donner amenities and programs.

To view the current policy, click here.

To view the Proposed Amenity Access Rule Change, click here or see the PDF mailer here.


All comments submitted through this form will be presented to the Board of Directors for consideration, staff will not be responding to comments. Please use alternative feedback forms if you need an immediate response.


AMENITY ACCESS POLICY WORKSHOPS

This is a multi-phase approach with special membership meetings to review work done during the workshops. See the phase breakdown below:

KEY DATES:

  • August 26, 2024: The 45-day member notification and comment period begins.
  • September 23, 2024: Special Board of Directors Member Forum meeting to answer questions related to the Amenity Access Rule that is currently proposed and hear feedback.
  • September 27, 2024: Board of Directors meeting; receives and hears member comments on the proposed rule.
  • October 10, 2024: Special Board of Directors evening meeting to consider adopting the proposed rule with or without modifications.

BACKGROUND

Today, the Annual Assessment includes four membership cards per property to access private amenities. Up to four additional cards may be purchased per year for a fee. Cards are assigned to specific individuals on a property, which offer discounted member rates.

Paying the optional Recreation Fee each year is a valid option for all card-holding members to gain unlimited access to the following private amenities:

  • Tennis Center
  • Beach Club Marina
  • Trout Creek Recreation Center
  • Pools
  • Snowplay

Without the Recreation Fee, card-holding members have to pay a Daily Access Fee at these private amenities. In addition to member cards, each property is allowed two transferrable guest cards. These allow up to four people into a private amenity per card. Guests are required to pay a discounted guest access fee when accompanied by a member.

Approximately 44% of annual revenues generated at Recreation Fee amenities come from the Recreation Fee itself. The remaining revenues are generated through retail sales, lessons, rentals, Daily Access Fees and food/beverage sales.


POLICY OUTCOMES

Outcomes were developed in winter 2022 by a member working group through a review of the association’s C&Rs, Bylaws, Covenants Rules and Restrictions, and have been adopted as parameters for decision-making.

Amenity Access Policy Outcome Icon - Community Among Members
Promote a Sense of Community Among Members
Amenity Access Policy Outcome Icon - Protect Amenities, Environment, Membership
Protect the Amenities, Environment and Membership
Amenity Access Policy Outcome Icon - Foster Member Enjoyment
Foster Member Enjoyment and Use
Amenity Access Policy Outcome Icon - Simplify Policy
Simplify the Policy for Ease of Understanding and Administration
Amenity Access Policy Outcome Icon - Long-Term, Sustainable, Equitable Pricing
Support a Long-Term, Sustainable and Equitable Pricing System
Amenity Access Policy Outcome Icon - Clarify User Categories
Clarify User Categories
Amenity Access Policy Outcome Icon - Promote Member Value
Promote Member Value

 


RESOURCES

If you were unable to attend the Sept. 20 meeting but still wanted to participate? Please click here to watch the video and complete the form below the video presentation to provide your input (which has the same questions that were presented in the meeting). You can view the video recording of the presentation and give feedback on each topic covered here.

If you were unable to attend the Feb. 15 meeting but still wanted to participate? Please click here to watch the video and complete the form below the video presentation to provide your input (which has the same questions that were presented in the meeting). You can view the video recording of the presentation and give feedback on each topic covered here.

As the project progresses, watch for an FAQ section to be added soon. We encourage members to provide feedback by completing the form below.


MEMBER PARTICIPATION + OUTREACH

To ensure a transparent, member-centric, widely accepted and sensible outcome, this process is being constructed on a foundation of member outreach. An outreach plan includes education and information through community focus groups. Feedback gained will be crafted into a member survey, and this data will be used at future board meetings to determine a potential policy change. Outreach efforts include:

  • Continually updated website hub
  • Focus group meetings
  • Member survey
  • Weekly email updates
  • Monthly Tahoe Donner News updates
  • Online feedback form (below)
  • Board meeting comment periods